If your video files got damaged or corrupted, you can try to recover the video origin files from your computer or USB drive. ![]() Just remember to restart your computer after the installation. If you are prompted to install the codecs, agree by clicking ‘install’.Īlternatively, you may opt to go with third party codec packs. Step 3 If you conducted the above steps correctly, you should be able to play the specific video file. Step 2 A checkbox highlighting ‘Download codecs automatically’ will be present and all you have to do is click ok. Step 1 Go to the tools tab on the player, then locate options, then player. In your Windows 10 media player, follow these steps: Codecs are programs that are meant to help your machine encode and decode digital data on video files. If this is the case, strive to download and install codecs for the specific player. An example of this is when you are using the default Windows Media Player that in most cases does not have support for mp4 files. Whenever you are trying to play your mp4 file on an incompatible video player, the 0xc00d36c4 error is bound to show up. And then you need to resort to a tool for video format conversion. Just through the simple steps, you can easily know the file extension of your corrupted videos. Step 3 After clicking Options > View, uncheck "Hide extensions for known file types". Not working? Click the Options and move forward. If you can't preview the video file extension, simply check this feature under the View tab. Step 1 Open the File Explorer by the Windows search box (Type & Enter) or the Desktop icon. And here, we show you the steps to show the file extension in Windows 10. ![]() One simple way to change the video file extension is by using some online video converter. ![]() When the media player you are using does not seem to support the mp4 video file format, converting it into a viable format can always solve the 0xc00d36c4 error. Download | Win Windows Version Download | Mac Mac Version
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